Student hub

Student Hub

The Student Hub provides advice and information on many of Imperial's key support services in one easily accessible place.

About the Student Hub

We offer general advice and information on a wide range of aspects of life at Imperial, including your student records and fees and finance. Our team are on hand to answer your questions in person, by email or online through the ASK Student Hub service.

Winter closure

The office will be closed from 2pm on 20th December 2024, re-opening at 10am on 2nd January. 
Please see information on the Student Support Zone for other services' opening hours and external support over the winter closure. 

University services

Term dates

Opening times

We will be closed 21 December - 1 January inclusive for the university closure days. We will re-open at 10:00 on 2 January. 

South Kensington (Level 3 Sherfield - West):

We are open Monday to Friday 10:00 – 16:00

With the current exceptions:

  • 20 December the office will close at 14:00.
  • 2-3 January 2025 we will be open 10:00-12:45 and 14:00-16:00.
  • 9-10 January 2025 we will be open 10:00-12:45 and 14:00-16:00.

White City (Sir Michael Uren Hub – Nose Cone):

We are open Monday to Friday 10:00-12:30 and 13:30 -16:00

With the current exception: 

  • 20 December the office will close at 14:00.

The offices are closed Bank Holidays and university closures.

2024-25 term dates

  • Autumn term: 28 September 2024 - 13 December 2024
  • Spring term: 4 January 2025 - 21 March 2025
  • Summer term: 26 April 2025 - 27 June 2025

More term dates