Request an official document

Your Statement of Registration letter confirms your basic personal and programme details and your enrolment status with Imperial College London. It will be automatically available to you in 'My Imperial' ('My Documents' tile) and should be used to prove you are a student with us.

If you need to have your letter addressed to a third-party organisation, such as a bank or the local council, you can request this from the Student Hub. Please visit the Student Hub in person or contact the team by email at student.hub@imperial.ac.uk with the full address of the third-party the letter should be addressed to. Once processed by the Student Hub, the new letter with the third party address will be available to you from 'My Documents' within 48 hours.

If you are a Greek national and require your letter to include DOATAP information required by the Greek Government, please email student.records@imperial.ac.uk .

We have worked directly with banks and other authorities (such as local Councils and Embassies) to ensure the letter meets standards. The Quick Read (QR) code on your letter is a security feature for third parties.

If you're submitting a paper-copy, it may help to print in colour for the distinctive Imperial brand.

In the unlikely scenario that your document's authenticity is questioned, if you're able to demonstrate the generation of the document in 'My Imperial' on your connected device in front of them (phone/laptop/etc.) then this will also greatly support their understanding.

Current full time students not living in halls of residence, Imperial or other, who need to provide their local Council with proof of their student status in order to be exempt from paying Council Tax should use their Statement of Registration letter.

To assess whether you are exempt from council tax, please review the Government guidance.

Your 'Statement of Registration' letter should be used when opening a new bank account. Please ensure that:

• Your term-time address is correct in 'My Imperial' ('My Personal Details' tile) as this will be displayed on your Statement letter. If you have a room or flat number please ensure this is included in your address. 
• If you request from the Student Hub that your Statement letter is addressed to a third-party organisation, such as your bank, for you to print or share securely, please include with your request the name and branch address of the bank where you will be opening the account.

Changes to your personal details, or requests for your Statement letter to be addressed to a third-party, will result in your updated Statement letter being available to you in 'My Documents' within 48 hours.

International students who need to open a bank account will need a 

• Statement of Registration (this can only be requested once you have completed online enrolment)
• Passport
• Proof of visa status (this would be either a physical visa or a share-code to prove digital immigration status)

It may be easier to initally open an account with an online bank, before opening an account with a high street bank.

To set up an account with an online bank, you only need to provide an address where your card can be mailed. If you have a friend in London, send the card to them. However, you could also have it mailed to the accommodation where you will be staying. 

Your Pre award Transcript, which is a record of all your final module results and will be automatically available to you in 'My Imperial' ('My Documents' tile) following publication of your results to 'My Imperial' ('My Student Record' tile).

This transcript is available for undergraduate and taught postgraduate students.

Your Statement of Award letter, will be automatically available to you in 'My Imperial' ('My Documents' tile) and confirms your basic personal, programme registration and award details.

If you are expecting examination results, please wait until after you have received your results in 'My Imperial' to view your Statement of Award letter.

After you graduate, we will send your degree certificate and any documents relating to your award to you by post within three months. Remember to update 'My Imperial' (My Certificate Address) with the address of where you would like us to send your degree certificate. We will contact you to ask you to review and update this address when your degree results are confirmed.

Your CAS (Confirmation of Acceptance for Studies) will automatically be issued to students who are new to Imperial or beginning a new programme, if you indicated in your application that you require a Tier 4 visa to study in the UK. Please contact your Admissions team if you are concerned that you have not yet received your CAS number.

Continuing students wishing to apply for CAS should contact the International Student Support team directly.

You can request a statement letter in support of a standard visitor visa by sending an email to student.records@imperial.ac.uk if:

• you require a short-term study visa to attend a modular programme of study, or
• you require a short-term study visa to attend a viva, or
• you require a short-term study visa to complete a referred assessment (resit).

If you require a letter for a Skilled Worker visa application to confirm you are in the final 3 months of your course, you can request a Statement of Registration Letter through 'My Imperial'.

As a Student, you can manage requests for electronic and printed versions of your documents (letters and pre-award transcripts) and share online access to employers and other third parties. 

You have the control to revoke access at any time. 

Upon printing your physical documents, an electronic version is uploaded to this secure website. Only specific personnel at Imperial College London can print or publish these documents and security measures are in place to stop anyone else accessing your documents.  

The award transcript is part of a set of award documents. When you view the set, the platform by default opens the Certificate document. Please click on the drop-down list to view the other documents related to the award.

Updates to your information are managed in My Imperial Personal Details. If you notice that your Profile information is incorrect, please update the details that you can change for yourself in MyImperial. 

For changes to details on the documents, please raise an issue through the reporting function under each document. 

Yes. We have taken measures to make it as safe as possible to share your documents. By revoking access when required and deciding who gets access to your documents, you have control over exactly who views your documents, which documents they see, when they see them and for how long. Although these electronic documents have been published by Imperial College London, they are no longer valid when printed or removed from this website. 

This is because the third-party has not yet registered for an account and logged in. The third-party will need to check the automated email they received and follow the link to register for an account.

To provide your third-party contact with more information about the document sharing process, please direct them to Information for this web page. 

If you have any issues with incorrect information on the documents or technical issues with accessing the documents, you can report it through the report function under each document.

For a detailed guide with images, please refer to the Digital Certificates (DC) Certificate and Transcript FAQs guide.