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Information and Communication Technologies Overview
Contact the ICT Service Desk
ICT Service Desk out of hours support
ICT Apple Tech Bar
Self service
Connect and communicate
Office 365
Access Office 365
Features
OneDrive for Business
Use Office 365 to collaborate
Apps
OneDrive for Business
Microsoft Teams
Planner
Forms
Yammer
Power BI
SharePoint
Training and support
Training sessions
How is Office 365 being used across the College?
Email
How-to guides
Setting up and using email
Instructions for setting up your email client
Sharing calendars, resources and roles
Creating a shared calendar
Accessing a shared calendar or a folder belonging to another user or resource
Adding a shared or role email account
Email safety
Email forwarding and automatic replies
Automated email sending services
How to create and manage a distribution or mailing list
Exchange distribution lists
Mailman
Office 365 groups
Backing up and recovering emails
Archiving emails
FAQs
User accounts and passwords
College Identifiers (CIDs)
College account set up
Activate your college account
Manage your account
Change or reset a password
WiFi and networks
Access the wireless (WiFi) network
Imperial-WPA: College members
eduroam
Access the wired network
Register a device on the Halls of Residence network
Network blocks and bans
Network infrastructure
Accessing services when off campus
Remotely access my College computer
Wake my PC
Remote desktop access for students
Windows Virtual Desktop
Virtual private network (VPN)
Provide VPN access to external contractors
Library Journals
Stay secure when working off campus
Internet censorship and access to software in other countries
Guidance for those working from China
Effective remote working
Stay secure when working remotely
Sharing and collaboration tools
SharePoint
Wikis
Box Cloud Content Management
Moving files from Box to Office 365
Teams
Zoom
Accessing Zoom
Zoom Meetings
Changes to PMI (Personal meeting ID)
Breakout rooms
Webinars and large meetings
Recording Zoom meetings
Zoom student user guide
When to use Zoom or Teams
Zoom training, support and FAQs
Yammer
Sharing large files
Shared group space
DocuSign (create and send electronic agreements)
Saving my files
OneDrive for Business
Home directory (H: drive)
File sync, recovery and backup
Research data store
Tips and tricks
Hosting and storage
Databases
Servers
Terms and conditions for virtual servers
Websites
Hosting secure or sensitive systems and data
Telephones and mobile
Use the College telephones
Telephony self-service tool
Voicemail
Update details on the College Directory
Conference calls
Staff mobiles
Place a telecoms order
Report a telecoms fault
Computers and printing
Campus computers
Staff computers
Windows 10
Benefits of Windows 10
Upgrade to Windows 10
Windows 10 FAQs and support
Printing, photocopying and scanning
Print, scan and photocopy documents
Install print drivers
Printing costs
Pay for printing and photocopying
Using printers without touch card readers
Access the mobile printing portal
Check print credit balance
FAQ: Printing
Get devices and software
Buy computers and devices
Get software
Get software for students
Get software for staff
Software Hub
Register for a download in the Software Store
Academia
Conditions of Use of IT Resources
Research support
Research Computing Service
Meet the team
Governance structure
Support
Getting started
Using SSH
Data Management
Applications
Applications
Abaqus
Conda
Jupyter
Paraview Remote Visualisation
Python
R, including Bioconductor
Tensorflow
VisIt Visualisation
Attend a clinic
Help
Further documentation
Research Software Engineering
Case studies
Training
Computing
Job sizing guidance
High-Throughput
High-End
Large Memory
GPU
Array jobs
Job Dependencies
Secure processing of sensitive data
Express Access
Request access
Data Repository
Impact
Success Stories
Tell us your story
Citing the Service
Grant Funding
Research Data Store
Organising your data
Comparing RDS to other storage options
Transferring data to other sites with Globus
Archiving data in the RDS
Networking
Virtual servers for research groups (Private Cloud)
Management of research data and code
Research support systems
GitHub
Working With GitHub.com
Working with GitHub Enterprise
Frequently asked questions
Research grants (ICIS)
Publications portfolio (Symplectic Elements)
Digital archive for research documents (Spiral)
Online Research Facilities Directory
Imperial College Analytics (ICA)
Contact the Research Office
Contact the Library
Access ICIS
Access Symplectic Elements
Access Spiral Digital Repository
Access Research Facilities Directory
Contact the ICT Service Desk
Professional Web Page (PWP)
Costing a Research Proposal
Research data environments
Administrative systems
Imperial College Information Systems (ICIS)
Access ICIS
Access ICIS remotely
Request access to ICIS modules
Finance module
Grants module
HR module
Purchasing module
Student System (Banner)
CID generator
Payroll module
Long-term visitor or contractor (contingent worker)
Set up contingent workers in ICIS
Register new contingent workers in ICIS
Reporting tools for ICIS
ICIS training
ICIS support contacts
Using ICIS forms
Internet Explorer 11
Firefox
Google Chrome
Microsoft Edge (Windows 10 only)
Login to ICIS
Login to ICIS remotely
Request access to ICIS modules via ICIS Authorisation
Login to the CID generator
Contact the ICT Service Desk
FAQ: Logging in to ICIS
FAQ: ICIS Authorisation
Contact the Research Office
Contact the Finance Office
Contact HR ICIS Support
Contact the Purchasing Help Desk
Contact Registry
Student System (Banner)
Report a technical problem with Student System (Banner): contact the ICT Service Desk
My Imperial
Business Analytics
Insights and analytics
Business Analytics Tools
Imperial College Analytics (ICA)
Microsoft Power BI
Discoverer
Business Analytics Super Users
Access Google Analytics dashboards
FAQs
Teaching and learning
Panopto (Lecture recording)
Panopto student user guide
Panopto staff user guide
Create a recording
Manage and edit recordings
Uploading content to Panopto
Install Panopto Personal Recorder
Schedule a recording
Share and manage Panopto folders
Share recordings with external audiences
Banner integration
Add Captions to Panopto (ASR and Verbit)
Archiving Panopto Content
Panopto mobile app
Panopto quick start guide
Panopto accessibility statement
Blackboard Learn (Virtual Learning Environment)
Log in to Blackboard Learn
Blackboard student user guide
Blackboard Ally for students
Blackboard staff user guide
Courses
Create content
Enrol users
Communicate with students
Blackboard assignments
Adding Panopto content
Microsoft Teams integration
Blackboard Ally for staff
Create MATLAB coding problems in Blackboard
Blackboard apps
Blackboard accessibility statement
Turnitin (Text matching software)
Turnitin (for students)
Submit an assignment
View my Grades
Access My Similarity Reports
Turnitin (for staff)
Access Turnitin
Create an assignment
Grade a Turnitin assignment
Check Similarity
Delete a paper
Use Peermark
Turnitin accessibility statement
Mentimeter (Real-time polling)
Mentimeter accessibility statement
Microsoft Teams (For Teaching and Learning)
Creating and managing a Team
Adding staff and students to a Team
Add content to your Team
Setting up meetings in Teams
Breakout Rooms in Teams
Moving Teams Recordings into Panopto
Teams for Students
Microsoft Teams (Office 365)
Banner Integration to Teams
WebPA (Peer assessment)
WebPA accessibility statement
Möbius Assessment (Mathematics tool)
Möbius accessibility statement
Piazza (Q&A tool)
Starfish (Welfare and academic support)
How-to guides and support
Glossary of terms
Starfish representatives
Terms of use and Data protection
Ed Discussion
Ed Discussion accessibility statement
Audio visual and lecture theatre support
Teaching spaces with Panopto
Rooms supported by the AV team
Purchase AV equipment
Teaching and Learning Product Line
Teaching and Learning Policies
FAQ's and Known Issues
Be Secure (IT Security)
Passwords and extra security
Passwords
Multi-factor authentication
App Passwords
Installing updates and antivirus
Upgrading your macOS
Keep your files and data safe
Cloud apps e.g. Eventbrite, Zoom, Wufoo, Doodle, Slack
Eventbrite Guidance
Zoom Guidance
Spam, phishing and malware
Report message add-in
Spam quarantine
Web Filtering
Fake websites
Keeping mobiles and tablets protected
Wipe a mobile device remotely using College's Active Sync
Encrypt and protect your data
Symantec File Share Encryption
Bitkey Recovery (MBAM)
Encrypt data stored in the cloud
Encrypt emails (digital signature)
Information Systems Security Policies
Information Security Awareness training
Contact ICT Security
My ASK account
Training and resources
Laptop surgery
Gartner IT strategy resources
Survey software (Qualtrics)
Microsoft Office 365
LinkedIn Learning
ICT training room
Inclusive Technology
Organisation and time management
Writing, planning and proofreading
Reading
Note taking
Research and referencing
Revision
Procrastination and stress management
Live Webinars
Training and support
About us
How to engage with ICT
ICT strategy
5 year roadmap
Our transformation journey
Technology Strategy
ICT Mission and Customer Charter
Leadership and organisational structure
Chief Information Officer (CIO)
Technology Office
Products
Research Computing Services
Infrastructure and Shared Services
Service Operations
Business Operations
Product lines
Functional areas
Governance
Our Certifications
Key Process Governance and Architecture
Smart Working at Imperial
Smart Working toolkit
Guiding principles for Smart Working
Smart working mythbusters
Decide where and when of work
Essentials of smart working culture
Smart working for managers
Business Case for Smart Working
Top Tips for Managers: Having conversations around Smart Working
Key management behaviours and skills
Taking Forward Smart People Skills
Building Team Cohesion
Rethinking meetings and flexible collaboration
Key Principles for Managing By Results
Rethinking face-to-face meetings
A segmentation of types of work form management by results
Dealing with Anticipated Problems and Issues
Top Tips for Managing Smart Working Teams
Smart working for teams
Developing Smart Working Team Agreements
Could I work Smarter in my Role?
Thinking about yourself and your work
The 8 habits of high performing smart workers
Working in a Smart Working Team
Smart working guidance
Enabling Smart Working
Desk usage
Office Etiquette
The Kitchen and the Cafeteria
Storage
Meeting and Collaboration Areas
Additional information
Join our team
Equality, Diversity and Inclusion
New to Imperial
ICT resources for new staff
ICT resources for new students
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Activate your College account
My learning
Software for your course
Visitors and guests
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Create a guest account
Create conference guest accounts
Access the Guest Account system
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