How do I get help with RefWorks?

If you have any questions or require assistance using RefWorks please contact the library by using the ASK the Library button on the homepage or phone 020 7594 8810.

Visit the RefWorks pages on the Library website, or find our videos on YouTube

Attend a library training workshop on RefWorks. For a timetable visit the Learning and Teaching Support – Workshops web pages.

The RefWorks support website has guides, documents and online tutorials which you may find useful.

RefWorks also have a number of short ‘how to’ videos available on YouTube.

RefWorks videos

RefWorks: How to access RefWorks

How to access RefWorks

RefWorks: How to access RefWorks

Introduction to Refworks

RefWorks: Quick guide

RefWorks: Quick guide

RefWorks: Quick guide

RefWorks: Adding references to your account

RefWorks: Adding references to your account

RefWorks: Adding references to your account

RefWorks: Creating a reference from scratch

RefWorks: Creating a reference from scratch

RefWorks: Creating a reference from scratch

RefWorks: Editing a reference

RefWorks: Editing a reference

RefWorks: Editing a reference

RefWorks: What is Write N Cite and how to download it

RefWorks: What is Write N Cite and how to download it

RefWorks: What is Write N Cite and how to download it