This page contains essential information, mainly about eligibility for our courses and programmes and cancellation fees.
Conditions
- Who is eligible to attend our programmes
- Confirmation and joining instructions
- What do I do if I can't attend a course?
Cancellations
If a cancellation is made less than five working days before the course (For example, cancellations for courses taking place on a Monday should be received no later than the Monday of the previous week to avoid a charge), the following charges apply:
Cancellation fees do not apply in cases of extenuating circumstances.
What do I do if ?
- Full-Day(s) - £100 per day
- Half-Day (3 hours or more) - £50
- Less than Half Day - £25
Legal information
The EU's new General Data Protection Regulation (GDPR)
GDPR is now in effect.
You can get more information by reading the Privacy-Notice-for-Staff-and-Prospective-Staff.pdf on our website.
Data protection
Please note that other attendees in the same workshop can access participants' names and departments/divisions/faculties.
Workshop participants' data are stored in a database to record workshop attendance, provide statistical information, and maintain individual and faculty/departmental/divisional training records. Individual training records will be available to managers in the individual's faculty/department/division, staff responsible for staff development/HR (e.g. Departmental administrators, Heads of Department, Safety Officers) and appropriate administrative divisions.