Important Information
Claims Evidence
The claimant must provide at their own expense all reasonable and necessary evidence in support of a claim. Further details of supporting evidence can be found on the relevant claim form.
Fraud
Any fraud, deliberate dishonesty, or hiding information connected with a claim will make the travel policy invalid.
Reasonable care
The Insured and each Insured Person must take all reasonable steps to avoid and/or minimise any loss or damage and must also make every effort to recover any property covered by this policy which has been lost or stolen.
Claims
In respect of all medical claims including emergency assistance, please contact our Insurer AIG on the 24 hour, 7 days a week emergency medical number +44 (0) 1273 456 463 or email LUPCclaims@aig.com and quoting policy number 0010016145.
See Travel and Personal Property Insurance Policy for further details.