Smart Working is not only about using new tools in new workplaces. More than anything, it is about changed working practices, changed mindsets, and changed behaviours at work.

All this adds up to develop a Smart Working culture. The key differences between a Smart Working culture and a traditional culture are summed up in the following table:

Traditional Working

Smart Working

Management by Presence

Management by Results

Holding onto the Past

Commitment to Continuous Improvement and Innovation

Territorial & Personalised use of Space

Working in Shared Spaces with greater focus on Collaboration

Considers Smart Working as the Exception

Operates from Smart Working as a Default Principle

Focus of Work is on Where you are Based

Work is Done Anyplace, Anytime, Anywhere, as long as the work is done effectively

The smart working culture described here is closely aligned with our Value of Respect:

  • Results Realised
  • Equality Encouraged
  • Structured Working
  • Positive Approach
  • Effective Communication
  • Consider Colleagues
  • Talent Optimised