Stores

The EEE department has its own reprographics facility that provides a range of printing, copying and finishing work for staff and students. We offer the following print services:

• Black and white print
• Colour print
• Binding
• Photocopying
• Booklets
• Scanning
• Laminating

Of course, you are welcome to use the equipment yourself.

Document format

All print requests should be submitted in PDF file format, using the photocopy request form.  Our print system does not currently support Microsoft Office documents, so please 'save as' PDF before uploading.

Using this form ensures that the jobs can be charged correctly and quickly.

Turnaround times

We aim to turn around all print/copy requests in 24 hours and they are often processed and completed the same day as submission.  Please do check with us when you have a print request as even at peak periods, we do our very best to turn around requests within 24 or 48 hours and will always try and accommodate urgent requests by prioritising workloads.  We kindly ask that requests are submitted as far in advance as possible to allow us time to complete the job.

 For complex photocopy jobs, including those with covers and multiple sections, or large amounts of binding (> 50 booklets), please request a quote for turnaround times from the Stores Manager, allowing at least 2 weeks before the job is required.  Please be aware that our busiest periods are usually in September, October and January.

Delivery

Completed print requests can be delivered directly to your office, or lecture room,  after printing. Delivery times are from 09.00 am to 17.00 Monday to Friday. If you need to collect the printing yourself, or require EE Stores to hold on to your printing, then please contact the Stores and we will be happy to work to your requirements.  At peak times we may not be able to deliver, we will let you know that the job is complete by e-mail so that you can collect in person or send someone else to collect it. 

Report a fault

All faults with photocopiers on the college Safecom facility should be reported to the Stores Manager on ext. 46162. 

How was the service?

We aim to continually improve our services. Customers are welcome to leave us feedback and comments with the Stores Manager.

Please bring your Imperial ID card when collecting parcels from us.
The barcode and RFID chip on your ID card are unique, and is a more secure way of "signing off" packages than barely legible signatures and, obviously, speeds up the procedure significantly.

Personal deliveries are not allowed to be delivered to the Stores.  Stores can only accept deliveries and packages related to Imperial business.  All deliveries of a personal nature must be directed to one of other delivery hubs nearby, such as the Amazon lockers on Campus.

Due to limited space the maximum accepted parcel size is 60cm x 60cm x 60cm (call the Stores Manager to arrange for larger parcels) and parcels should only be related to college business. Bulky or unwieldy packages will not be accepted unless by prior arrangement.

We process hundreds of packages for all department members and, during periods of heightened activity, there are inevitable delays as we clear the backlog.  We appreciate your patience at busy times.

If you are tracking a parcel via a courier's website, please allow for processing time.  Your parcel may have been signed for, but will possibly be a part of a much larger consignment, each package will need to be processed individually.  We will email all recipients as packages become available for collection.

"Please do not come to the stores to collect a package that has been flagged as delivered on a couriers tracking service. The package may have been signed for at a different location within the College. Please wait until you have recieved an email from us stating that the package is ready to be collected."

Always ensure that you give senders the correct delivery address, which is:

Level 1 Stores
Electrical and Electronic Engineering
South Kensington Campus
LONDON SW7 2BT

Asset tagging

The Stores is responsible for updating the departmental asset register, in accordance with College Financial Regulation 12.7, which states:

"12.7 Wherever practicable, attractive and/or portable items of equipment should be permanently marked to identify them as University property."

Any items that have been bought on a College purchase order will have, upon receipt,  an asset label attached in an inobtrusive  position (as space permits), yet in plain sight, then entered into an internal database.
Items that require PAT testing are also entered into a database. These items will not be made available for collection until all testing and logging is complete and the necessary databases have been updated.

DHL Collections

DHL is an Imperial preferred provider.

DHL currently need a 2-hour window in which collections can be made. This means that consignments must be left with the Stores no later than 2:30pm to guarantee same day collection.

All consignments must be accompanied by relevant paperwork, which must be countersigned by a research group adminstrator, as well as a purchase order number.  This order should be raised by the administrator against the relevant GL code. Download our Courier Request form, complete it, and bring it with the consignment.

All consignments to China, Iran and North Korea require addtional special booking procedures. We therefore ask that extra time be allowed to complete these procedures.

We are able to make third party collections any where in the world, for delivery to the College. Please contact us for details.

Import VAT, HM Customs charges and courier brokerage charges will be applied where appropriate, these charges will be passed on to the account provided.

All DHL consignments can be tracked at: www.dhl.com

The Stores oversees a laptop loan service for students to use for coursework and practical exercises.  Before drawing equipment, students must download the Equipment Loan Equipment agreement and complete it before coming to the stores to borrow the equipment.  The following rules apply and will be strictly adhered to:

• All machines are on loan for a 3.5 hour session only: 9:00-1230 and 13:00-16:30, on a first-come, first-served basis.
• The machines will be kept in the EE stores, its opening hours dictating when they are available for loan.
• All machines will be fully charged overnight and contents erased.
• Borrowers will exchange their College ID as security, which is returned once the machine is returned to the stores.
• If all machines have been issued, students will be placed on a waiting list, again,on a first-come, first-served basis.
• A student may only have consecutive loan periods if ther are no other students on the waiting list.
• Machines are NOT available for an overnight loan.  Workstations are not permitted to be removed from the Department.
• A late return will incur a penalty, in the form of NOT being allowed to borrow a machine within a certain period of time (to be decided).
• As mentioned above, every student MUST sign an undertaking to accept responsibility for any machine they have borrowed.  
• The cost of any loss or damages will be met by the borrower.

PAT testing – The Requirements

Although there is no legal obligation to specifically test items, the onus is on the employer to ensure that all electrical items are maintained in a safe manner.  The department has adopted the practice of PAT testing all equipment as a means to do this.  By logging and testing all electrical items as they enter the building, as well as a rigorous re-test schedule, we are also able to maintain the Asset Register.  If you require further information, please visit the HSE website.

Bring Your Own Device

As the College encourages more students to work on their own portable computers, we need to ensure that all such devices are tested for electrical safety.  This involves any items that connect to the mains supply via a 3-pin UK plug.

Non–UK Plug Adapters

Adapters designed to enable a non-UK plug to be used with a UK 3-pin socket must meet the requirements of BS1363.  They must:

• Be fitted with a suitably rated fuse
• Have the Line and Neutral contacts protected by shutters
• Be marked by an approval body, i.e. BS (British Standard). CE marking is not permissible.

Non-compliant adaptors will fail a safety test.  However, if you present your equipment for test with one of these adaptors, we can offer one of the following:

• Replace your non-compliant adapter with one that meets the above criteria
• Replace your IEC mains lead (non-UK plug) with an equivalent lead that has been manufactured with a UK plug.

Getting your devices tested

Our technical services team can test your equipment so that it verified as safe to use.  Please follow the correct procedure for getting your equipment tested.

Supply of electrical goods in the UK is covered by statutory legislation under the Plugs and Sockets etc. (Safety) Regulations 1994.