You will be emailed your e-tickets approximately two weeks before your graduation ceremony.

Please note the confirmation email you receive after registering is not your e-ticket.

E-tickets from Imperial-College@idloom.events will contain:

• Your registration details. You will need to show this to the Graduation Team before you can collect your gown and head to the Royal Albert Hall.
• Gown collection details.
• Your ticket for the ceremony at the Royal Albert Hall.
• Your Departmental Reception pass (if selected during registration).

If you bought Departmental Reception passes for your guests, these will be sent separately from Imperial-College@idloom.events.

If you bought guest ceremony tickets, these will be sent separately from e-tickets@royalalberthall.com.

Guest ceremony tickets grant guests access to the graduation ceremony at the Royal Albert Hall. These can be purchased via the Royal Albert Hall webpage link included in your confirmation email after registering. For further details refer to step two of the registration process. You will receive a confirmation email from the Royal Albert Hall shortly after paying as proof of purchase. E-tickets will be sent approximately two weeks before the ceremony. You do not need to purchase your own ticket to the ceremony, only those for any guests you wish to attend.

Departmental Reception passes are different, and grant access to the Departmental Receptions held at venues across the South Kensington campus. Departmental Reception passes are purchased separately from ceremony tickets, as part of step four of registration. You should receive a confirmation email from Imperial College London shortly after payment, as proof of purchase. Graduand passes are complimentary, but graduands do need to register for these through the link in step four. Guest passes cost £15 per person, and are initially limited to two per graduand. These must also be purchased in step four. Guest Departmental Reception passes will be sent approximately two weeks before the ceremony.

All Graduands are initially able to buy two guest ceremony tickets and two guest Departmental Reception passes, which can be purchased during the registration period.

If there are tickets remaining after this initial sale, we will notify all registered graduands by email of a second purchasing window, during which the remaining tickets will be sold on a first-come, first-served basis.

You can use this request form to request a refund for any purchased guest ceremony tickets or Departmental Reception passes. All refunds must be requested by 13:00 (BST) on Friday 12 April 2024, as stated in the Terms & Conditions.

Any guests’ special requirements for the ceremony at the Royal Albert Hall – including wheelchair access and sight or sound facilities – should be made by calling the Royal Albert Hall Box Office directly on +44 (0)20 7589 8212 (open 09.00 – 21.00 UK time daily).

The Royal Albert Hall website also provides information about the services and facilities available to make your visit as comfortable as possible. 

Visit the Royal Albert Hall website to read more