Roles in this family provide technical and/or scientific support to research and teaching. They offer support to academic staff and students, for example by providing technical design and manufacturing services and giving technical advice, by setting up and operating equipment - including to support meetings and seminars, running analyses and tests. Working as part of a support team is a common feature, and at higher levels the roles involve either highly specialised expert advice and support or line responsibility for a substantial technical service group. Contacts with internal and external customers, and with external suppliers, are a feature.

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Technical services job family levels and guidance