Overview

Good written communication skills are necessary at every stage of your career.
Many workplace problems involve communication. There is either too little, too much, or the wrong communication at the wrong time. 
Therefore, effective, assertive, and empathetic written communication skills are key to presenting ourselves confidently, better managing conflicts, and working well with others.
At the end of this workshop, you will have learnt a number of techniques to improve your written communication and have a plan to apply your new knowledge in practice. 

Accessibility: Please indicate any requirements you may have in the "Special Instructions" box on ICIS.