Student hub

Student Hub

The Student Hub provides advice and information on many of Imperial's key support services in one easily accessible place.

Location update - we are moving!  The Student Hub in South Kensington is moving to Level 5 of Sherfield Building in April. Our in-person office will be closed in South Kensington 2-4 April to accommodate the move. We will be available online and by phone during this time. We will be open in our new space on Level 5 from 7 April 10.00 onwards. 

The Student Hub brings together information on many of Imperial's key support services in one easily accessible place. We offer general advice and information on a wide range of aspects of life at Imperial, including your student records and fees and finance. Our team are on hand to answer your questions in person, by email or online through the ASK Student Hub service.  

About the Student Hub

We offer general advice and information on a wide range of aspects of life at Imperial, including your student records and fees and finance. Our team are on hand to answer your questions in person, by email or online through the ASK Student Hub service.

University services

Term dates

Opening times

South Kensington (Level 3 Sherfield - West):

We are open Monday to Friday 10.00 – 16.00

With the current exceptions:

  • 2-4 April our in-person office will be closed as we move to our new location on level 5 in Sherfield (we will be available by email/phone).
  • We are closed for the university closure dates and bank holidays 17-22 April, inclusive. 

White City (Sir Michael Uren Hub – Nose Cone):

We are open Monday to Friday 10.00-12.30 and 13.30 -16.00

The offices are closed Bank Holidays and university closures.

2024-25 term dates

  • Autumn term: 28 September 2024 - 13 December 2024
  • Spring term: 4 January 2025 - 21 March 2025
  • Summer term: 26 April 2025 - 27 June 2025

More term dates