Student Hub

The Student Hub provides advice and information on many of Imperial's key support services in one easily accessible place.

About the Student Hub

We offer general advice and information on a wide range of aspects of life at Imperial, including your student records and fees and finance. Our team are on hand to answer your questions in person, by email or online through the ASK Student Hub service.

University services

Term dates

Opening times

South Kensington (Level 3 Sherfield - West):

We are open Monday to Friday 10am – 4pm

With the current exceptions:

  • 22 November we are open 10am-12.45pm and 2-4pm
  • 26 November we are open 10.30am-12.45pm and 2-4pm
  • 27 November we are open 10am-12.45pm and 2-4pm
  • 5 December we are open 10am-3.15pm
  • 10 December the office is closed - support will be available online and by phone.

White City (Sir Michael Uren Hub – Nose Cone):

We are open Monday to Friday 10am-12.30pm and 1.30pm-4.30pm

With the current exceptions: 5 December we will close at 2.30pm and 10 December the office will be closed. 

The offices are closed Bank Holidays and university closures.

2024-25 term dates

  • Autumn term: 28 September 2024 - 13 December 2024
  • Spring term: 4 January 2025 - 21 March 2025
  • Summer term: 26 April 2025 - 27 June 2025

More term dates