Christmas ornament

Student Counselling and Mental Health Advice Service

Welcome to the Student Counselling and Mental Health Advice Service

Urgent care

Urgent care

If you need urgent help please contact your doctor, or Imperial College Health Centre on 020 7584 6301.

You can also ask to see someone at the Accident and Emergency department of your nearest hospital. Information about your local A&E services can be found here. Call 999 if you need help straight away

Other urgent out of hours mental health support

Samaritans - for people experience high levels of distress including suicidal feelings. Call 116 123 or email jo@samaritans.org, this service is 24 hours.

Shout crisis text service - offers a 24 hour text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. Text 'SHOUT' to 85258.

Closure announcement


The Student Counselling and Mental Health Advice Service will be closed for the Christmas break from 4pm on Friday 20th December and will reopen at 9am on Thursday 2nd January. During this time you can continue to complete the registration form for counselling, however the information will only be reviewed when the Service re-opens in January. You will not be able to complete a Concerned About a Student referral during this period and instead, we would encourage you to make use of Other Sources of Help for more urgent support.

For advice on other issues, please refer to the Imperial College Student Support Zone webpage

From all of us at the Student Counselling and Mental Health Advice Service, we wish you a very merry Christmas and a happy New Year! See you in 2025!

Our Services

Find out more about the different types of support we offer below.