Mental health crisis

If you need urgent help please contact your doctor. You can also ask to see someone at the Accident and Emergency department of your nearest hospital. Information about your local A&E services can be found here.

Call 999 if you need help straight away.

Other urgent out of hours mental health support:

  • Nightline - offer a confidential listening, support and practical information service via instant messaging for students in London.  They are open from 18:00 - 02:00 every night of term. Click the 'chat with us now' button on their website.
  • HOPElineUK - a confidential support and advice service for young people under the age of 35 who may be having thoughts of suicide and anyone concerned a young person may be having thoughts of suicide. Call 0800 068 4141, Text 07860039967, or email pat@papyrus-uk.org
  • Imperial College Health Centre - doctors surgery nearest to South Kensington Campus. Call 020 7584 6301 or email imperialcollege.hc@nhs.net

Crisis Lines:

  • Students living in Westminster, Kensington and Chelsea, Hillingdon, Brent,  Camden and Harrow with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)800 0234 650
  • Students living in Ealing, Hammersmith and Fulham and Hounslow with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)800 328 4444  
  • Students living in Wandsworth  with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)800 028 8000

  • Students living in Berkshire with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)300 365 2000

Main link list

neon rainbow

Galop

This national LGBTQ+ anti-violence charity has a domestic abuse helpline. You can call them on 0800 999 5428. Find out more information on their website. They have a dedicated trans advocacy helpline, too.

Click here for more information

Shout crisis service logo

Shout

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text Shout to 85258.

Click here for more information

mind out logo

MindOut

MindOut is a mental health service run by and for lesbians, gay, bisexual, trans, and queer people. Their online support service runs throughout the week.

Click here for more information

Samaritans

Whatever you're going through, a Samaritan will face it with you. They are here to support 24 hours a day, 365 days a year.

Click here for support

Urgent Care

If you need urgent help please contact your doctor, or Imperial College Health Centre on 020 7584 6301.

You can also ask to see someone at the Accident and Emergency department of your nearest hospital. Information about your local A&E services can be found here - Find your nearest A&E - NHS (www.nhs.uk) Call 999 if you need help straight away

Other urgent out of hours mental health support

Samaritans - for people experience high levels of distress including suicidal feelings. Call 116 123 or email jo@samaritans.org, this service is 24 hours.

Shout crisis text service - offers a 24 hour text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. Text 'SHOUT' to 85258.

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Fitness to Study Procedure Inclusivity StatementStudent Mental Health Code of Practice and Guidelines