General Enquiries:

Phone: +44 (0)20 7594 9444

ASK Student Hub online

Email: student.hub@imperial.ac.uk

Please note that any emails sent to the Student Hub email address will create a ticket on the ASK system and the email response to your query will come from ASK Imperial.

Visit us: 

South Kensington White City

Level 3 Sherfield Building

The Student Hub is located at the west end of Sherfield Building.

Visit the South Kensington campus page for directions.

If exiting the lifts, the Student Hub is directly to your left.

Sir Michael Uren Hub - 86 Wood Lane

The Student Hub office is located on the ground floor of the

building on the west side in the "Nose Cone".

Phone: +44 (0) 20 7594 6610
Email: whitecity.studenthub@imperial.ac.uk 

 

Opening times

Opening times

South Kensington (Level 3 Sherfield - West):

We are open Monday to Friday 10am – 4pm

With the current exceptions:

  • 26 November we are open 10.30am-12.45pm and 2-4pm
  • 27 November we are open 10am-12.45pm and 2-4pm
  • 5 December we are open 10am-3.15pm
  • 10 December the office is closed - support will be available online and by phone.

White City (Sir Michael Uren Hub – Nose Cone):

We are open Monday to Friday 10am-12.30pm and 1.30pm-4.30pm

With the current exceptions: 5 December we will close at 2.30pm and 10 December the office will be closed. 

The offices are closed Bank Holidays and university closures.

2024-25 term dates

  • Autumn term: 28 September 2024 - 13 December 2024
  • Spring term: 4 January 2025 - 21 March 2025
  • Summer term: 26 April 2025 - 27 June 2025

More term dates

 

Staff Contacts: 

Head of Student Hub - Inkeri Hibbins

Student Hub Administrators 

  • Sarah Al-Aride 
  • Kate Booth
  • Ildiko Csiza
  • Solvita Kukulite
  • Sarah Leitch
  • Donna Matticks
  • Kerianne Wilson