General Enquiries:

Phone: +44 (0)20 7594 9444

ASK Student Hub online

Email: student.hub@imperial.ac.uk

Please note that any emails sent to the Student Hub email address will create a ticket on the ASK system and the email response to your query will come from ASK Imperial.

Visit us: 

South Kensington White City

Level 3 Sherfield Building

The Student Hub is located at the west end of Sherfield Building.

Visit the South Kensington campus page for directions.

If exiting the lifts, the Student Hub is directly to your left.

Sir Michael Uren Hub - 86 Wood Lane

The Student Hub office is located on the ground floor of the

building on the west side in the "Nose Cone".

Phone: +44 (0) 20 7594 6610
Email: whitecity.studenthub@imperial.ac.uk 

 

Opening times

Opening times

We will be closed 21 December - 1 January inclusive for the university closure days. We will re-open at 10:00 on 2 January. 

South Kensington (Level 3 Sherfield - West):

We are open Monday to Friday 10:00 – 16:00

With the current exceptions:

  • 20 December the office will close at 14:00.
  • 2-3 January 2025 we will be open 10:00-12:45 and 14:00-16:00.
  • 9-10 January 2025 we will be open 10:00-12:45 and 14:00-16:00.

White City (Sir Michael Uren Hub – Nose Cone):

We are open Monday to Friday 10:00-12:30 and 13:30 -16:00

With the current exception: 

  • 20 December the office will close at 14:00.

The offices are closed Bank Holidays and university closures.

2024-25 term dates

  • Autumn term: 28 September 2024 - 13 December 2024
  • Spring term: 4 January 2025 - 21 March 2025
  • Summer term: 26 April 2025 - 27 June 2025

More term dates

 

Staff Contacts: 

Head of Student Hub - Inkeri Hibbins

Student Hub Administrators 

  • Sarah Al-Aride 
  • Kate Booth
  • Ildiko Csiza
  • Solvita Kukulite
  • Sarah Leitch
  • Donna Matticks
  • Kerianne Wilson