Our academic care and pastoral support structure is there to support you during your time at university.

You will be assigned a Personal Tutor who you will get to know well during your time at Imperial, and there's always a number of people available for you to speak to regarding any issue or concern you may have. Please refer to the UG Education team webpage for contact details.

Pastoral Care

Personal tutor

You will have an assigned personal tutor who you will meet throughout your time within the department. They will get to know you and can advise you about academic progress. This includes study skills, exam preparation, and providing a reference.

Personal tutors are also able to support you and advise you on services. They can help if you experience personal problems such as mental health and wellbeing, bullying and harassment, and social issues.

Year Tutor

Act as a deputy senior tutor for your year, and can be contacted regarding any aspect of your pastoral care including mitigating circumstances. You may be referred by your personal tutor to a year tutor. 

Head of Pastoral Care and Student Experience, Senior Tutor

The Head of Pastoral Care and the Student Experience ensures you enjoy every aspect of your course, you regularly hear from them to provide information and listen to your feedback. The Head of Pastoral Care and the Student Experience oversees pastoral care in the department and can be contacted regarding any aspect of your wellbeing, and you may be referred by your personal tutor. If you require an interruption to your studies you will meet with the Head of Pastoral Care and Student Experience/Senior Tutor. If you submit a mitigating circumstances form with evidence you will liaise with the Head of Pastoral Care and the Student Experience/Senior Tutor.

Student Experience Officer

Can advise and support you on any aspect of your pastoral care and will be able to direct you to services the College offers. They can provide additional support at times of need. They supports and coordinate the student experience, responding to student feedback, and working with your student reps on itiatives to ensure you enjoy all aspects of your time here.

Departmental Disability Officer

They are able to advise you on how to receive support and adjustments to help with your studies. You can declare or discuss circumstances with them.

Academic support

You will be assigned Subject Tutors in addition to a Personal Tutor to help you reinforce what you have learnt. Your Subject Tutor is not the only person available to discuss your learning and to help you construct a broader picture of the material being studied. Your Student Handbook outlines all the people available for you to speak with and their roles within the Department.

Terms and conditions

Important information that you need to be aware of both prior to becoming a student, and during your studies at Imperial College: 

View terms and conditions >>