Each of our membership types has specific terms and conditions that you should be aware of before registering for your membership. 

Terms and conditions by membership type

Before visiting us for the first time, you should also watch our induction to the building:

Everything you need to know about Ethos before you visit for the first time

Building Induction Video

Accessibility statement

Booking and Cancellation Information

Due to an an ongoing issue with users booking sessions and then not attending without cancelling beforehand, we have introduced a non-cancellation penalty. Any members who miss multiple sessions within a 7-day period will have their booking ability suspended for the following 7 days. Any pre-booked sessions for this timeframe will be cancelled and fully refunded.

Please note: all sessions can be cancelled up until they are due to start via MyLeisureHub. Pay-as-you go members can cancel via ASK (Imperial Staff and Students) or by emailing move@imperial.ac.uk (Other Members).