Memberships
Can I use the gym straight away once registered as a Student Member at Ethos?
What are 'bolt-ons'?
Ethos online booking system
- What sessions do I need to book in advance?
- How to I register to use the system?
- How do I make a booking online?
- How far in advance can I make a booking?
- How many activities or classes can I book at one time?
- Can I cancel a booking online?
What sessions do I need to book in advance?
How to I register to use the system?
How do I make a booking online?
How far in advance can I make a booking?
How many activities or classes can I book at one time?
Can I cancel a booking online?
General questions
- How do I book a class, squash or other activities at Ethos?
- Can I bring a guest?
- How much are the health treatment services offered at Ethos?
- Can children use the facilities at Ethos?
How do I book a class, squash or other activities at Ethos?
Can I bring a guest?
How much are the health treatment services offered at Ethos?
Can children use the facilities at Ethos?
Booking and Cancellation Information
Due to an an ongoing issue with users booking sessions and then not attending without cancelling beforehand, we have introduced a non-cancellation penalty. Any members who miss multiple sessions within a 7-day period will have their booking ability suspended for the following 7 days. Any pre-booked sessions for this timeframe will be cancelled and fully refunded.
Please note: all sessions can be cancelled up until they are due to start via MyLeisureHub. Pay-as-you go members can cancel via ASK (Imperial Staff and Students) or by emailing move@imperial.ac.uk (Other Members).