Read our Digital Plan

The pace of technological change has never been faster. Leveraging new and emerging technologies will enable us to create exceptional services to attract new students, continue to provide world-leading teaching and research, and maximise the efficiency and effectiveness of our Professional Services systems.

Our Digital Plan guides our decisions and positions us to grasp new opportunities that harness and evolve our digital technology.

As well as delivering activities and initiatives that enable Imperial to deliver its strategic goals, we constantly monitor and maintain the complex network of systems and services that keep us up and running.

We support and maintain our university sites, networks and servers. Imperial's IT estate and the support coverage we provide is vast and varied, and it's our job to give you the tools and support so you can do your work, which includes:

  • Student Lifecycle - IT services which support teaching and learning.
  • Digital Campus - Technology and infrastructure for the running of buildings, accommodation, retail, sports, events and conferencing, and security.
  • Cross Functional - solutions and improvements for all current and future technology products e.g. Imperial Website.
  • Research Computing Services - support research and academic activity including Research Computing.
  • Finance and HR - delivering solutions and improvements for technology products related to the university's Finance and HR processes.
  • Data and Analytics - Insights to gain business benefits so you can make data-driven decisions.
  • Cybersecurity – ensures you can access data and services quickly, safely and securely from any location and at any time. Visit our Be Secure webpages for advice on how to stay safe online and offline. 

We enable digital transformation and we're here to help you when you need IT support be that with your computers, devices, software, hosting or new technology.

Find out more about ICT

Our Digital Plan

The Digital Plan will guide our decisions and position us to grasp new opportunities that harness and evolve our digital technology at Imperial.

Read our Digital Plan

Meet the team

Hear from our Leadership team and discover our organisational structure.

Get contact details for our people and teams, including our Service Desk, Product Owners and Product Portfolio Office.

Find out about our Leadership teams

ICT Sustainability

We are committed to Imperial's target of reaching net zero for Scope 1 and 2 emissions (energy and campus transport) by 2040 and minimising Scope 3 emissions (goods and services we buy) as far as possible. As part of this, we are making changes to ensure we can get there.
To achieve this, we are reviewing our energy usage across our end user computing estate, as well as reviewing our data centre energy usage.

Find out how you can help us

Join our team

Science for humanity. This is how we shape the future – for our students, our community, our planet and everyone who calls it home.

Join us and enable Imperial to deliver a world-class digital experience for students and colleagues.

See our vacancies

You can read about how we are implementing the Digital Plan and our success stories in our blog:

Realising our digital ambitions

More from Realising our digital ambitions