The pace of technological change has never been faster. Leveraging new and emerging technologies will enable us to create exceptional services to attract students, continue to provide world-leading teaching and research, and maximise the efficiency and effectiveness of our Professional Services systems.

Our Digital Plan guides our decisions and position us to grasp new opportunities that harness and evolve our digital technology at Imperial. 

As well as delivering activities and initiatives that enable Imperial to deliver its strategic goals, we constantly monitor and maintain the complex network of systems and services that keep it up and running.

We support and maintain all university sites, networks and servers. Imperial's IT estate and the support coverage we provide for it is vast and varied, and it's our job to give you the tools and support so you can do your work, which includes:

  • Student Lifecycle - IT services which support teaching and learning.
  • Digital Campus - Technology for the running of building, accommodation, retail, sports, event and conferencing, and security.
  • Cross Functional - solutions and improvements for all current and future technology products e.g. College Website.
  • Research Computing Services - support research and academic activity including Research Computing.
  • Finance and HR - delivering solutions and improvements for technology products related to the College’s Finance and HR processes.
  • Data and Analytics - works with you to gain business benefits by making data-driven decisions.

We enable digital transformation and we're here to help you when you need IT support be that with your computers, devices, software or new technology.


Find out more about the different ways you can engage with us and how to contact the ICT Service Desk when you need help .