Customer Relationship Management (CRM) 

CRM tools help you can track your interactions and manage your customer relationships with increased efficieny.

Community CRM (powered by Dynamics 365) is the only Imperial-approved CRM tool and is designed to support a wide range of use cases. Get in touch with ICT to discuss your requirements or learn more.

To request access, please complete the Community CRM apps - new user request form.

If you require access to Salesforce, please complete the Salesforce license request form.