Skip to main content
View accessibility support page
Search
Search
Menu
Study
Research
Faculties
News and events
About
Get involved
Giving
Search
Search
Website navigation
Close
Key links
This section
Skip to section navigation
Global site navigation
Study
Course search
Apply
Fees and funding
Student life
Visit
Help centre
Request info
International students
Executive education
Summer schools
Research
Faculties
Faculty of Engineering
Faculty of Medicine
Faculty of Natural Sciences
Imperial College Business School
Administrative and support services
News and events
News
What's on
Imperial Stories
Great Exhibition Road Festival
Imperial Magazine
Imperial Lates
Graduation
About
President
Provost
Imperial Strategy
Academic Strategy
Imperial Global
Sustainable Imperial
Governance
Campuses
Our academics
Jobs at Imperial
Get involved
Giving
Schools outreach
Imperial Global Summer School
Societal engagement
Volunteering and outreach
Giving
User links navigation
For staff
Current students
Imperial for business
For schools
Alumni
Administration and support services
Information and Communication Technologies
navigation
My ASK account
Contact the ICT Service Desk
ICT Service Desk out of hours support
ICT communities
Help shape the future of your digital campus
Self service
Connect and communicate
Office 365
Access Office 365
Apps
OneDrive for Business
Microsoft Teams
Planner
Forms
Engage (Yammer)
Power BI
SharePoint
Training and support
Microsoft Copilot
Email
How-to guides
Setting up and using email
Instructions for setting up your email client
Sharing calendars, resources and roles
Creating a shared calendar
Accessing a shared calendar or a folder belonging to another user or resource
Adding a shared or role email account
Email forwarding and automatic replies
Automated email sending services
How to create and manage a distribution or mailing list
Exchange distribution lists
Mailman
Office 365 groups
Backing up and recovering emails
Archiving emails
FAQs
User accounts and passwords
College Identifiers (CIDs)
Account setup
Activate your Imperial account
Manage your account
Change or reset a password
Wi-Fi and networks
Access the wireless (Wi-Fi) network
Imperial-WPA: College members
eduroam
Access the wired network
Register a device on the Halls of Residence network
Network blocks and bans
Network infrastructure
New Wi-Fi
New Wi-Fi benefits
New Wi-Fi project timeline
Accessing services remotely
Unified Access
Remotely access my College computer
Wake my PC
Azure Virtual Desktop
Virtual private network (VPN)
Internet censorship and access to software in other countries
Guidance for those working from China
Effective remote working
Stay secure when working remotely
Sharing and collaboration tools
SharePoint
Wikis
Box
Moving files from Box to Office 365
Teams
Zoom
Accessing Zoom
Zoom Meetings
Changes to PMI (Personal meeting ID)
Zoom Meeting Administration Self Service Tool
Breakout rooms
Webinars
Zoom Rooms
Recording Zoom meetings
Zoom student user guide
When to use Zoom or Teams
Zoom training, support and FAQs
Yammer
Sharing files
Shared group space
DocuSign (create and send electronic agreements)
Saving my files
OneDrive for Business
OneDrive for Business
File sync, recovery and backup
Hosting and storage
Databases
Servers
Terms and conditions for virtual servers
Websites
Azure
Amazon Web Service (AWS)
Telephones and mobile
Update details on the College Directory
Staff mobiles
Place a telecoms order
Report a telecoms fault
Computers and printing
Campus computers
Using shared devices on our campuses
Staff computers
Device Management
Apple Device Management
Windows Device Management
Windows 11
Benefits of Windows 11
Upgrade to Windows 11
Windows 10 to 11 FAQs and support
Internet Explorer compatability mode for Edge
Internet Explorer mode test page
Printing, photocopying and scanning
Print, scan and photocopy documents
Install print drivers
Printing costs
Pay for printing and photocopying
Using printers without touch card readers
Access the mobile printing portal
Check print credit balance
FAQ: Printing
Get devices and software
Buy computers and devices
Get software
Get software for students
Get software for staff
Software Hub
Academia
Conditions of Use of IT Resources
Research support
Research Computing Service
Get Access
Terms and Conditions
RCS Access Policy
Citing the service
Get support
Research Computing Self-service
Raise a ticket and contact us
Frequently asked questions
Training
Service offering
Big Data and Analytical Unit (BDAU)
High Performance Computing
Research Data Store
Interactive Research Computing
Research Software Engineering
Software projects
Open-source booster
Code surgeries
Resources for PIs
Department RSE support
RSE toolkit
Case studies
Legal information
About the team
Charging structure
Trusted Research Environment (TRE)
Acceptable Use Policy
About us
Research Computing Platforms
Research Software Engineering
Research Management Applications
Strategic team
Governance
Work with us
The HPC and RSE Experience Programme
Virtual Servers
Management of research data and code
Research support systems
GitHub
Contact the Research Office
Contact the Library
Access ICIS
Access Symplectic Elements
Access Spiral Digital Repository
Access Research Facilities Directory
Contact the ICT Service Desk
Costing a Research Proposal
Research data environments
Research grants (ICIS)
Research Facilities Directory
Imperial College Analytics (ICA)
Administrative systems
Imperial College Information Systems (ICIS)
Access ICIS
Request access to ICIS modules
Finance module
Grants module
HR module
Purchasing module
Student System (Banner)
Individual Person CID generator
Payroll module
Long-term visitor or contractor (contingent worker)
Set up contingent workers in ICIS
Register new contingent workers in ICIS
Reporting tools for ICIS
ICIS training
ICIS support contacts
Using ICIS forms
Microsoft Edge (Windows 10 only)
Login to ICIS
Login to ICIS remotely
Request access to ICIS modules via ICIS Authorisation
Login to the Corporate CID Generator
Contact the ICT Service Desk
FAQ: Logging in to ICIS
FAQ: ICIS Authorisation
Contact the Research Office
Contact the Finance Office
Contact HR ICIS Support
Contact the Purchasing Help Desk
Contact Registry
Student System (Banner)
Report a technical problem with Student System (Banner): contact the ICT Service Desk
Imperial 360
My Imperial
Business Analytics
Data and Analytics
Business Analytics Tools
Imperial College Analytics (ICA)
Microsoft Power BI
Discoverer
Business Analytics Super Users
Access Google Analytics dashboards
Digital Education Services
Getting Started
Academic Staff
Non-Academic Staff
Guest Lecturer or Presenter
Student
Audio Visual Services
Teaching Spaces with Panopto
Purchase AV equipment
Digital Signage
IT support for teaching spaces
AV support videos
Help Guides
Airtame
Sennheiser MobileConnect
Hearing loops in teaching spaces
Preparing for teaching in Imperial spaces
Best practice while using AV in teaching spaces
Digital Education Platforms
Panopto (Lecture recording)
Panopto Help for Staff
Schedule a recording
Banner Integration
Add Captions to Panopto (ASR and Verbit)
Panopto Self Service Administration Tool
Feature requests
Panopto mobile App
Panopto accessibility statement
Blackboard Learn (Virtual Learning Environment)
Blackboard Learn Help for Staff
Courses
Course Banners
Create content
Create MATLAB coding problems in Blackboard
Enrol users
Banner Integration
Feature requests
Blackboard App
Blackboard accessibility statement
Blackboard Learn Ultra Base Navigation
Frequently Asked Questions
Things to Try with Ultra Base Navigation
Anthology Ally (Accessible Content Help)
Ally for students
Ally for staff
Turnitin (Text matching software)
Turnitin (for students)
Submit an assignment
View my Grades
Access My Similarity Reports
Access to Turnitin submissions prior to July 2022
Turnitin (for staff)
Access Turnitin
Create an assignment
Grade a Turnitin assignment
Check Similarity
Delete a paper
Use Peermark
Access to Turnitin submissions prior to July 2022
Feature requests
Turnitin accessibility statement
Mentimeter (Real-time polling)
Mentimeter accessibility statement
Feature requests
Microsoft Teams (For Teaching and Learning)
Creating and managing a Team
Adding staff and students to a Team
Add content to your Team
Setting up meetings in Teams
Breakout Rooms in Teams
Moving Teams Recordings into Panopto
Teams for Students
Microsoft Teams (Office 365)
Banner Integration
Teams Rooms
Feedback Fruits (Peer Assessment)
Imperial accessibility statement Feedback Fruits
Feature requests
WebPA (Peer Assessment)
Möbius Assessment (Mathematics tool)
Möbius accessibility statement
Feature requests
WISEflow (Online Assessment)
WISEflow Help for Staff
Supporter
Manager
Reviewer
Author
Invigilator
Assessor
Banner Integration
Feature requests
Schoolyear Safe Exam Workspace (Secure Exams)
Schoolyear Safe Exam Workspace (Help for students)
Schoolyear Safe Exam Workspace (Help for staff)
Setting up a SEW exam
Supporting a SEW exam
Frequently asked questions
Starfish (Welfare and academic support)
How-to guides and support
Glossary of terms
Starfish representatives
Terms of use and Data protection
ed discussion
ed discussion accessibility statement
Feature requests
Banner Integrations with Digital Education Services
Teaching and Learning Policies
Find service by use case
Feature requests
Multi-factor Authentication (MFA) in cluster rooms and lecture theatres
Digital Education Innovation Services
Digital Education Innovation Pilot Policy
Glossary
Meet The Team
DigEd Webinar Week 2023
ICT Homepage
Be Secure (IT Security)
Passwords and extra security
Passwords
Multi-factor authentication
Installing updates and antivirus
Upgrading your macOS
Keep your files and data safe
Cloud apps e.g. Eventbrite, Zoom, Wufoo, Doodle, Slack
Eventbrite Guidance
Zoom Guidance
Spam, phishing and malware
Report message add-in
Spam quarantine
Web Filtering
Fake websites
Keeping mobiles and tablets protected
Wipe a mobile device remotely using College's Active Sync
Encrypt and protect your data
Symantec File Share Encryption
Encrypt data stored in the cloud
Bitlocker
Bitkey Recovery (MBAM)
Information Systems Security Policies
Information Security Awareness training
Contact ICT Security
Research Security
Training and resources
Gartner IT strategy resources
Survey software (Qualtrics)
LinkedIn Learning
Inclusive Technology
Organisation and time management
Writing, planning and proofreading
Reading
Note taking
Research and referencing
Revision
Procrastination and stress management
Live Webinars
Online Training
Accessibility
Microsoft Office 365 resources
About us
Digital Plan
Leadership and organisational structure
Chief Information Officer (CIO)
Technology Office
Products
Product lines
Product Release Notes
Student Lifecycle
Quarter one release notes
Quarter two release notes
Quarter three release notes
Quarter four release notes
Digital Campus
Quarter one release notes
Quarter two release notes
Quarter three release notes
Quarter four release notes
Cross Functional
Quarter one release notes
Quarter two release notes
Quarter four release notes
Quarter three release notes
Finance and Human Resources
Quarter one release notes
Quarter two release notes
Data and Analytics
Quarter one release notes
Quarter three release notes
Quarter four release notes
Research
Quarter two release notes
Quarter three release notes
Research Computing Services
Infrastructure and Shared Services
Customer Success
Digital Education Services
Business Operations
Cyber Security Office
Governance
Our Certifications
Key Process Governance and Architecture
How to engage with ICT
ICT communities
Join our team
Equality, Diversity and Inclusion
Women in ICT
Sustainability in ICT
The lifecycle of your device
Impact of technology on the environment
Be a sustainability superhero
ICT Awards
Nomination guidance for ICT awards
New to Imperial
ICT resources for new staff
ICT resources for new students
Get online
Activate your Imperial account
My learning
My Imperial Campus
Software for your course
Visitors and guests
About guest accounts
Create a guest account
Create conference guest accounts
Access the Guest Account system
Contact the ICT Service Desk if you have problems with Guest accounts
Hybrid working
In this section
Information and Communication Technologies
Information and Communication Technologies
Imperial Home
Administration and support services
Information and Communication Technologies
Self service
Connect and communicate
Email
Archiving emails
Archiving emails
This content has moved and can now be found on our new
Archiving emails
webpages.