The use of Unified Access is now a mandatory requirement for connecting to Remote Desktop.

ICT requires that you use Unified Access to connect to the Remote Desktop service or to access university applications, which can be done from anywhere in the world, directly from your device. This replaces the need to remotely access a computer.

If you must remotely access your university computer, please follow the instructions below.

If your have an Imperial-owned Windows device, you can remotely connect to it from another location using Remote Desktop. Please note your PC name you will be remoting into before you follow the below instructions.

Instructions for using Remote Desktop

Set up RDG on your device

Remotely access a Mac

Currently you cannot remote desktop into a University managed Mac. ICT recommends using cloud applications wherever possible, for example, use Office 365, OneDrive for Business and Adobe CC.

You are able to access files stored on a University Mac, administrator accounts of the Mac can access their files by connecting via Unified Access and then following the instructions below. 

Technical details

Remotely access a Linux machine

The SSH Gateway service allows external users to be able to connect to their internal SSH systems (typically Linux servers) from remote locations via SSH. This allows SSH connections to get general access to systems/servers, but not to our key secure services such as ICIS or Banner.

XRDP can be used on Linux systems to provide a graphical login to remote machines – this makes use of the Microsoft Remote Desktop Protocol (RDP) and connections can be made using numerous different RDP client programs, including the standard Microsoft Remote Desktop Client.

Limitations:

  • Unlike in Windows, XRDP does not allow you to connect to an existing console/local graphical session – the graphical session you create when logging in using XRDP is used just for remote connections.
  • Under OEL7 you can connect using XRDP even when already logged on to a graphical session locally. However, when using XRDP in Ubuntu this is not possible – if still logged on locally you would have to connect first using SSH and end the existing graphical session (by rebooting the computer, for example) and then you could connect remotely.

Technical details