As of Monday 16 December 2024, and in response to an increase in cyber threats to the higher education sector, the use of Unified Access is now a mandatory requirement for connecting to the Remote Desktop Gateway.
Use this service to turn on or wake up your university computer from a shut down or sleep state, from anywhere and at any time.
‘Wake my PC’ is the essential first step to be able to connect to your university computer remotely using Remote Desktop Gateway.
ICT recommends staff and students to take note of the PC name they want to wake in case the PC is not registered against their account. Find out how to find out your PC name.
Requirements
- Your university computer must be a Windows or Linux machine, not a Mac.
Register your computer for wake up
First, choose your operating system and set up your computer to be woken up. You will only need to do this once.
Operating systems accordion
Wake your computer up
Once you have set up your computer following the registration steps above, You can wake your PC up anywhere, anytime by going to: Wake my PC
Once you have finished your session, you can select the Sleep icon again to put your PC back to sleep (press the Alt and F4 buttons on your keyboard to select how you want to turn off your PC).
Need help?
Browse the FAQs below or contact the ICT Service Desk if you experience any problems.
Wake my PC FAQs
- I clicked the 'Wake up this computer' link next to my computer’s name, but I still can’t access it.
- My staff computer doesn’t go to sleep by itself. What should I do?
- Does this service work on all Linux machines?
- I followed the instructions but I cannot make the VPN connection work from home. Can I use this service?
- I don’t know which computer listed on the Wake my PC page is my main staff computer/my computer isn’t listed.
- I’m not sure if my staff computer is on or off. Will I be able to use the service if it’s already awake?
- I’m going away for a while. Will I still be able to wake my staff computer up when I’m back home?
- How do I turn off my machine after using it remotely?
- Are there areas in College where this service doesn’t work?
- When I turn my staff computer back on after using this service, the screen doesn’t come back to life. What can I do?