If you require an Imperial mobile, these can be ordered by your Telecoms Representative. All College mobiles use the O2 mobile network. Visit our place a telecoms order web page for information on how to order a mobile device (phone/tablet) and purchasing costs.
Costs
Calls and texts
The standard voice tariff costs £0.28 per month. This includes all local, national and UK mobile calls as well as domestic text messages.
International calls, calls to 0844, 0845 and 0870 numbers and other premium rate services are chargeable.
Data
We have a shared 4TB of data for all Imperial mobile users so individual data limits are uncapped. This does not mean data is unlimited as individual usage will be monitored and non-work activity will be blocked.
Each month we divide the total cost of the 4TB data bundle by the number of data users so each user is charged an equal “subscription” fee. It is estimated this will cost around £3 per user per month.
Voicemail
Your voicemail can be accessed by dialling 901 from your O2 mobile. The voicemail service is provided as standard and free of charge on Imperial mobiles.
Insurance
Devices from O2 are covered by the standard 12-month manufacturer's warranty. There is no cover for lost or stolen devices.
Lost and stolen mobile phones
If you have lost your phone or it has been stolen, please contact O2 on 0800 090 1786 and request a bar be put on your SIM. Contact your Telecoms Representative for a replacement phone and SIM.
Replacement iPhones can be purchased from Academia's iPhone store. This service is only for replacement devices; new connections should still be purchased from O2.