The Department's e-infrastructure team consists of Computing Manager – Gareth Oliver, Senior Research Software Engineer – Francois van Schalkwyk, and Computer Systems Administrator - Tony Rocha.
Our mission is to help you with all hardware, software and system issues. No question is too big or too small.
About the team:
- We can also help if you are having difficulty getting issues resolved through ICT, or to help guide you to the correct people who can work on your issues.
- If you don’t hear from us or ICT after a week please feel free to chase or escalate.
- The current team role is as direct result of your survey responses.
- We are overseen by the E-infrastructure committee.
Services we provide 
- Hardware Support and troubleshooting
- Software Support, troubleshooting and licencing
- System support and troubleshooting
- IT purchasing
- Short term loans of computers for staff and students
- Spare parts and peripherals
- Computer end of life support
- Research computing support
- Advice on best practice
Who to ask for e-infrastructure in ESE
Please speak to the Computing Team for general advice or Linux support.
See ESE information for staff page or Professional, Technical, Operational Staff for more information.
Please speak to ICT in the first instance for Windows / Mac support, see:
Please speak to the Computing Team if you are not satisfied with the support received or if you have any queries about it.
The computing Team also have a range of computers for short term loans. Please speak to us for more information.
Services and support
- Research Computing Service (RCS)
- Storage Guide
- IT Purchasing guide
- IT End of life
- Software Licencing
- IT Training
There are several options you can choose from to ease large complex computational tasks.
ICT High Performance Computing (HPC) cluster
~87k cores with resources for a range of computing tasks requiring high-throughput, large memory, or GPUs. Getting started, Intro to HPC, Help, Clinics.
MMM Young Tier 2 HPC
See Young. UK National Tier-2 High Performance Computing Hub in Materials and Molecular Modelling with ~23k cores. Training is available. Contact Prof. Arash Mostofi for access.
DGX
ESE Computing is commissioning two Nvidia DGX servers with 8 A100 GPUs each, for research and postgraduate student projects.
Cloud computing on Azure
ESE has several subscriptions for teaching and research.
- Low capital investment and pay per utilisation.
- Advantages include no hardware liability on client side.
- Flexibility to scale resource requirements dynamically.
- Resources include Virtual Machines, Kubernetes Clusters, SQL Database, Data Storage, Web Apps, Virtual Networks etc.
ESE Health and Safety
Due to the complex mix of risks within the department, finding out what procedures to follow and how to apply them can be a little daunting.
Visit the ESE Health and Safety guidance pages.
ESE Fieldwork Information
- Visit ESE’s Fieldwork Requirements page to plan your offsite activity with our step-by-step guide
- Visit ESE’s Fieldwork Safety page to access information on health and safety policies and responsibilities for fieldwork