Queen's lawn view of the library in sunshine.

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on Level 3 Sherfield Building with the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

August opening hours

The International Student Support team will be available in-person in the Student Hub on limited dates during August, as follows:

  • Friday 2nd August               10:30 – 15:30   
  • Monday 5th August             10:30 – 15:30   
  • Wednesday 7th August       10:30 – 15:30
  • Monday 12th August            10:30 – 15:30   
  • Wednesday 14th August      10:30 – 15:30   
  • Wednesday 21 August         10:30 – 15:30   
  • Thursday 22nd August          10:30 – 15:30   
  • Tuesday 27th August            10:30 – 15:30   
  • Wednesday 28th August       10:30 – 15:30

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and College closure days.

Please see the International Student Support office's Statement of Service