Emotional intelligence (emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges and defuse conflict.  

Most of the ideas on this page relate to our emotions in some way, but here we focus on a selection of emotions or feelings that can enhance or get in the way of our wellbeing:

  • Optimism
  • Feelings of inadequacy brought about by our imposter feelings and inner critic.
  • Motivation 
  • The emotions of difficult conversations and relationships

Optimism

Optimistic people focus on the future and look for options and set themselves goals to work towards. This presentation is most effective if you find a quiet time to watch it and have a pen and paper handy!

Focusing on the future

Optimistic people focus on the future and look for options and set themselves goals to work towards. This presentation is most effective if you find a quiet time to watch it and have a pen and paper handy!

Related resources and links:

Video transcript: Optimism - focus on future (pdf)

We can train and develop our optimism. The first step is to start gathering data to support our inner optimist.

Gathering unbiased data

We can train and develop our optimism. The first step is to start gathering data to support our inner optimist.

Related resources and links

Video transcript: Gather unbiased data (pdf)

Emotional intelligence - your inner critic

What is our inner critic, and where does it come from? Why do we have imposter feelings?

Understanding your inner critic

What is our inner critic, and where does it come from? Why do we have imposter feelings?

Video transcript: understanding the inner critic (pdf)

Getting to know your inner critic a little better is a great way to start to tame it

Recognise and ‘separate’ your inner critic

Getting to know your inner critic a little better is a great way to start to tame it

Video transcript: recognising the inner critic (pdf)

Reduce the impact of your inner critic or impostor's voice by gathering some data and new beliefs.

The ingredients of your motivation

What can we change about the things we do, or how we do them, to enhance our motivation?

The ingredients of your motivation

What can we change about the things we do, or how we do them, to enhance our motivation?

Video transcript: the ingredients of motivation - part 1 (pdf)

Mastery, autonomy and other motivation models

Ingredients of motivation 2

Explore mastery, autonomy and other motivation models 

Related resources and links

Video transcript: the ingredients of motivation - part 2 (pdf)

The emotions of challenging conversations

Understanding what gets in the way of effective conversations, and why they can be stressful. Includes a short introduction to Transactional Analysis

The emotions of challenging conversations

Understanding what gets in the way of effective conversations, and why they can be stressful. Includes a short introduction to Transactional Analysis.

Related resources and links

Video transcript: the emotions of difficult conversations (pdf)

Previous and next

Go back to the previous section: the challenging nature of research

Go to the next section: Building competence