Theme 2 – Giving Appreciative and Difficult Feedback
Giving Appreciative and Difficult Feedback
This video provides an example of giving appreciative and difficult feedback.
Watch the video below and work through the questions that follow.
Scenario A:
- What aspects of the line manager’s approach work well?
- What could have supported the line manager in delivering the difficult feedback in this scenario?
Scenario B:
- What works well with this feedback delivery?
- What supports the line manager in delivering this feedback?
- Is there anything else the line manager could do in this scenario?
Overall:
- What can get in the way of giving feedback?
- How might you prepare for giving difficult feedback?