This video provides an example of a conversation regarding career development. The member of staff is looking to progress in their career and is seeking guidance from their line manager.
Watch the video below and work through the questions that follow.

Scenario A:

• What do you notice about the manager’s approach to the conversation?
• Is there anything the manager could do differently?

Scenario B:

• What do you notice about the manager’s approach to the conversation?
• Can you identify something that worked particularly well in progressing the conversation?
• Is there anything else the manager could have done to support this conversation?

Overall:

• What are the challenges to this type of conversation? Is there anything you can take from the video that could support you in overcoming these challenges?
• Can you identify occasions where conversations of this type have gone well? What worked for you?